Frequently Asked Questions

For standard cakes, we recommend ordering at least 24 hours in advance. For custom or tiered cakes, please allow 3-5 business days. Wedding cakes require at least 2 weeks notice.

Absolutely! Use our Custom Cake Designer to choose your occasion, size, flavor, frosting, and design theme. You can also upload a reference image for inspiration.

Yes! All our cakes are available in eggless options at no extra charge. Simply select the "Eggless" option during checkout.

We currently deliver across the city and surrounding areas within a 30km radius. Delivery charges vary based on distance.

Yes! Same-day delivery is available for orders placed before 12 PM, subject to availability. An express delivery surcharge of ₹150 applies.

Yes, we offer free standard delivery on all orders above ₹999.

Our cakes may contain common allergens including dairy, wheat, nuts, and eggs. Each product page lists specific allergens. If you have severe allergies, please contact us directly.

We use only the freshest and finest ingredients — imported Belgian chocolate, real butter, fresh cream, and seasonal fruits. No artificial preservatives.

Due to the perishable nature of our products, we do not accept returns. However, if you receive a damaged product, please contact us within 2 hours of delivery with photos for a full refund or replacement.

Orders can be cancelled up to 12 hours before the scheduled delivery time for a full refund. Custom cakes require 48 hours cancellation notice.